Frequently Asked Questions
What are Coins?
Coins are virtual tokens used for gameplay. They have no monetary value and cannot be cashed out, redeemed, or exchanged for real prizes. Lucky Arcade is a pure social casino — entertainment only.
Do I need to pay to play?
No. You get 10,000 free Coins when you register, plus a daily login bonus. You can optionally purchase additional Coin packs if you want more, but it's never required.
Can I win real money?
No. There is no cash-out option, no sweepstakes redemption, no prize redemption of any kind. Coins exist purely for fun gameplay.
Why purchase Coins if they have no real value?
Same reason people buy in-game currency for any other social game: longer play sessions and access to higher-stakes virtual play. If that's not your thing, the free daily bonuses are plenty to keep playing.
Are the games fair?
Yes. All games use a provably fair system based on HMAC-SHA256 cryptographic hashing. You can verify every game result independently after your session ends.
Do I need to verify my identity (KYC)?
No. Because there's no cash-out, no KYC is required. Sign up with an email and start playing.
Are there geographic restrictions?
Most regions are eligible. A small number of jurisdictions may be excluded based on local rules around social-style gaming — see the Terms for the current list.
How can I set playing limits?
Open your Account page to set daily, weekly, and monthly loss limits and a session time limit, or to self-exclude. Purchases are currently unavailable, so no purchase limits are needed.